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Terms of use

(1) Introduction

This Website is operated by Qdos Legal Services Limited. The Company registration number is 8255656. We are authorised and regulated by the Solicitors Regulation Authority under ID 611754 and are subject to professional rules of conduct which can be viewed at

Our registered address is:

Windsor House
Troon Way Business Centre
Humberstone Lane

These Terms of Use govern your use of our website. It is important that you read and understand these Terms of Use before you start using our website. By using our website, you accept these Terms of Use in full and agree to abide by them.   If you disagree with these Terms of Use or any part of these Terms of Use, you must leave this web site immediately. We recommend that you print a copy of this for future reference.

You must be at least 18 years of age to use our website.  By using our website and by agreeing to these Terms of Use, you warrant and represent that you are at least 18 years of age.

Our website uses cookies.  By using our website and agreeing to these Terms of Use, you consent to our use of cookies in accordance with the terms of our privacy policy and cookies policy.

(2) Solicitor/client relationship

No solicitor/client relationship is established by use of the website. The sending or receiving documents and or information through the website does not establish a solicitor/client relationship. A solicitor client relationship will only be established upon your acceptance of our engagement letter and subsequent confirmation of our agreement to act for you. This will be subject to carrying out conflict check and verification process.

(3) Accessing our website

Our website is made available free of charge. It is for use only in connection with legal matters in the jurisdiction of England and Wales and is for information purposes only. The content of the website does not constitute legal advice in any way.

We do not guarantee that our website, or any content in it, will always be available and we do not accept any liability for unavailability at any time or for any period. We may suspend, withdraw, discontinue or change it or any part of our website without notice.

The content of the website is provided for information only, and does not constitute either advice or a recommendation to you that the products and services advertised on the website are suitable for your personal circumstances.

The website is not guaranteed to be free of any virus or technical defects of any kind and we will not be liable for any loss or damage including that caused by a third party as a result of you using our website.

You are responsible for making all the arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

You may access most areas of the website without registering your details with us.

(4) Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

(5) Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not attempt to gain unauthorised access to our Website, the server on which the Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial of service attack.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You are prohibited from posting or transmitting to or from the Website any material that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience.

Any breach of these provisions and/or wilful misuse of our Website constitutes a criminal offence under the Computer Misuse Act 1990. The relevant law enforcement authorities will be informed of any breach by you and your details will be provided to them. Where a breach is suspected you will be immediately denied use of our Website.

(6) Products

The advertising of products on our website constitutes an “invitation to treat” – not a contractual offer.

Prices stated on our website may be stated incorrectly.

The purchase of products via our website will be subject to our Terms of Sale and where applicable Terms of Business

We will ask you to agree to our Terms of Sale and where applicable Terms of Business each time you purchase a product or products via our website.

(7) Limited warranties

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(8) Limitations and exclusions of liability

Nothing in these Terms of Use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

If you are a consumer, any legal rights that you have, that cannot be excluded or limited, will not be affected by these Terms of Use.

The limitations and exclusions of liability set out in this Section and elsewhere in these Terms of Use: (a) are subject to the preceding paragraphs; and (b) govern all liabilities arising under the Terms of Use or in relation to the subject matter of the Terms of Use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.We will not be liable for any loss or damage caused by a virus, distributed denial of service attack, or other technologically harmful material that may infect your computer equipment, computer programmes, data or other propriety material due to your use of our Website or to your downloading of any content on it or on any website linked to it.

We assume no responsibility for the content of the website linked on our site. Such links should not be interpreted as endorsements by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

(9) Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these Terms of Use, or arising out of any claim that you have breached any provision of these Terms of Use.

If you are a consumer this means you will be responsible for any loss or damage we suffer as a result of your breach.

(10) Breaches of these Terms of Use

Without prejudice to our other rights under these Terms of Use, if you breach these Terms of Use in any way, or if we reasonably suspect that you have breached these Terms of Use in any way, we may:

(a) send you one or more formal warnings;

(b) temporarily suspend your access to the website;

(c) permanently prohibit you from accessing the website;

(d) block computers using your IP address from accessing the website;

(e) contact your internet services provider and request that they block your access to the website;

(f) bring court proceedings against you for breach of contract or otherwise; and/or

(g) suspend and/or delete your account with the website.

(11) Variation

We may revise these Terms of Use from time-to-time.  Revised Terms of Use will apply to the use of our website from the date of the publication of the revised Terms of Use on our website.  Please check this page regularly to ensure you are familiar with the current version.

(12) Assignment 

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these Terms of Use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Terms of Use.

(13) Severability 

If a provision of these Terms of Use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

(14) Exclusion of third party rights 

These Terms of Use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these Terms of Use is not subject to the consent of any third party.

(15) Law and jurisdiction

These Terms of Use will be governed by and construed in accordance with English law, and any disputes relating to these Terms of Use will be subject to the exclusive jurisdiction of the courts of England and Wales.

(16) Complaints

If you have any query or complaint, please contact our designated complaints handler, Jayne Egginton, Director of Legal Services who will investigate the circumstances promptly and revert to you.

If your complaint has not been resolved to your satisfaction within 8 weeks of making the complaint you may be able to complain to the Legal Ombudsman. (However, the Ombudsman’s powers are limited in certain respects as they can only accept complaints from individuals and certain small businesses and organisations.) Full details of the kinds of complaint which the Ombudsman will accept can be found on their website at and their address and contact details are PO Box 6806, Wolverhampton, WV1 9WJ. (email T: 0300 555 0333.

Please note that you can usually only contact the ombudsman within six months of receiving a final written response from us about your complaint. Complaints must be made within six years from the date of the act/omission or three years from when you should have known about the complaint. The Ombudsman will not accept complaints where the act /omission/ date of awareness was before October 2010.

(17) Distance selling and Refunds

Whilst using this website you will have the opportunity to purchase products which are subject to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations. These rights are set out in our Terms of Sale (Business and Consumers) and Terms of Business.

(18) Registrations and authorisations

Qdos Legal Services is authorised and regulated by the Solicitors Regulation Authority under SRA number 611754 and our professional rules can be accessed at : Our VAT registration number is: 896115007.

(19) Our details

The Qdos Group consists of four limited companies:

Qdos Legal Services Limited company registration number 08255656

Qdos Status Services Limited company registration number 06012736

Qdos Consulting Limited company registration number 06013589

Qdos Broker & Underwriting Services Limited company registration number 6012716

Our registered office is at Windsor House, Troon Way Business Centre, Humberstone Lane, Thurmaston, Leicester, LE4 9HA

Our email address for general enquiries is